We care for you!
NTT DATA Payment Services assures a sincere and transparent approach to all its customers. The policy aims at offering optimum support in case of any customer grievances or complaints.
Raise a ticketIf we fall short of your expectations, let us know!
Raise a ticketNTT DATA Payment Services policy
on Grievance redressal
We understand that customer grievances can happen due to multiple reasons. It can be because of the gap between the promised service levels and the service levels offered and due to the genuine technical or communicative errors in the system. Users are informed about the channels to escalate their complaints, concerns and grievances within NTT DATA Payment Services and their rights if they are not satisfied with the resolution of their complaints.
- Concerns raised by users are dealt with courtesy in a timely manner.
- We constantly endeavour to give and uphold the best of the services we can offer
- We take care of all complaints efficiently and fairly.
- All employees at NTT DATA Payment Services works in good faith and without prejudice to the interests of the users
Customer Support Details
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Grievance Redressal
Sandeep Goyal Customer Grievance Officer
NDPS.grievanceredressal@nttdata.comNTT DATA Payment Services India
11th Floor, B4/B5,
NIRLON KNOWLEDGE PARK,
off Western Express Highway, Cama Industrial Estate,
Goregaon, Mumbai, Maharashtra 400063
