POS Multi Terminal Support
Point Of Sale has become an important tool for merchants to receive payments from their customers. POS terminals make transactions effortless, less time consuming and accurate. Merchants need not worry about inefficiencies in handling cash or depend on an efficient employee to man the cash counter.
Atom helps merchants make a seamless switch from the brick-and-mortar payment mode to POS. The types of devices with which Atom helps merchants move from brick and mortar payment receiving system to a full-fledged POS system.
We provides comprehensive services
Setup with Card Association
Atom will undertake for the merchant, complete installation of the POS and walk the merchant through POS processes and protocols making its handling easy and comfortable for him. The processes undertaken to this effect include:
- Procurement of new BIN ( Bank Identification Number ) & ICA ( Interbank Card Association Number )
- Switching & Settlement Certification
- Terminal Certification – PSTN, PC POS, GPRS, MPoS
Once the POS system is set up, the merchant will be supported by the atom HelpDesk for any services ranging from training, request for consumables, any other payment related issues and, assistance in retrieving charge slips and other documents in RR / CB cases.
Transaction flow in Atom POS system
Online transaction flow: When a customer swipes a card on the POS terminal, the transaction is sent to a POS Switch which routes all VISA / MasterCard / RuPay to the respective issuer for authorization.
On day closing, Atom will perform for the merchant “end-of-day process” which includes generation of out-going files and sending them to the respective associations - VISA, MasterCard & NPCI for settlement. Once settlement advice is received from these associations, Atom will send the Merchant Payment Report to the merchant’s bank for issue of payment. For transactions that are Open/Suspect, verification will be conducted by atom and then normalized.
Atom’s POS system safeguards the interests of the banks and merchants equally. It will monitor transactions, provide early alerts on suspicious transactions and also assist banks in reducing disputes and charge backs.
Risk and Fraud
Atom POS is a prudent system and is built to reduce risks and fraudulent transactions. It provides the means to track, analyze and prevent frauds in a competent manner.
The support Atom POS can provide include
- Rule based generation of Exceptional Report
- Setting acquirer Limit at Merchant Level
- Analysis of declined transactions, split transactions/multiple swipe attempts
- Scrutiny of High Value Domestic/International transactions, dormant to active statuses, new merchants and, swipe & chip transactions.
- Fallback transactions report
- Payment HOLD mechanism for all suspicious transactions & investigation
- Document collection & verification
- Assistance to banks to conduct random & planned merchant visits for Risk Sampling based on MCC and location of merchants.